Our products are digital downloads and hence not returnable. You can ensure you are purchasing the correct product by checking the sample or contacting us through email or live support if you are not sure of the content of the product even after checking the sample.
We will issue refund if :
1- If you bought the same file twice.
2- If we send you the wrong file.
To clarify, we will NOT issue refunds for any of the following reasons :
1-You thought you were purchasing the textbook.
2-The test bank did not meet your expectations.
3-You feel the test bank lacks sufficient content.
If You purchased the wrong edition then no problem to send you new edition 🙂