Test bank for Business Communication 4th Canadian Edition by Isobel Findlay

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Test bank for Business Communication 4th Canadian Edition by Isobel Findlay

Table of Contents

Connect Online Access for Business Communication NOW © 2018
by Isobel Findlay, Kitty Locker

4th Edition • Online resource
9781259269240 • 1259269248
REQUEST REVIEW COPY
DESCRIPTIONTABLE OF CONTENTSFEATURES
Preface

PART 1 THE BUILDING BLOCKS OF EFFECTIVE COMMUNICATION
Chapter 1 Communicating in a Changing Business World
Chapter 2 Adapting to Audiences
Chapter 3 Planning, Composing, and Revising
Chapter 4 Designing Documents, Slides, and Screens

PART 2 INTERPERSONAL COMMUNICATION
Chapter 5 Communicating across Cultures
Chapter 6 Working and Writing in Teams

PART 3 LETTERS, MEMOS, AND EMAIL MESSAGES
Chapter 7 Routine Messages
Chapter 8 Negative Messages
Chapter 9 Persuasive and Sales Messages

PART 4 REPORTS
Chapter 10 Planning, Researching, and Documenting Reports
Chapter 11 Writing Proposals and Reports
Chapter 12 Making Oral Presentations

PART 5 JOB SEARCH PROCESS
Chapter 13 Employment Communications

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